Finding the right car at the right price, is often a challenge.
Finding the right dealer to do business with, well that too can be as much of a challenge.
At Kent Brown Toyota in Elmira, NY, customer satisfaction is our top priority.
Our knowledgeable sales and service teams raise the customer care bar to the highest level.
If you have never purchased or had your car serviced here at Kent Brown Toyota,
allow us the opportunity to earn your business.
On a Tuesday, I found that one of my tires was going flat so I called to see how soon I could be seen. I was thrilled to find that they were happy to receive my car from the towing company that late afternoon and also was told that they would have it done by the next day. I even asked to have the oil changed if they had time and that was done as well. All this with very little notice and just before Memorial Day weekend. I believe I spoke to R.J. and Corey so a great thanks to them and to the mechanics who were able to perform such excellent work in so little time.
I would just like to say a big thank you to RJ, Cory, and the rest of the team for taking the extra time to address my concerns about my right front tire after I hit something and didn't know if I did any damage. Your service team CONSISTENTLY goes above and beyond in customer service, and it's done with a smile. I have done business with Bill Peters for my first lease, and my last two purchases: his honesty, understanding, and customer service is the best I have ever seen. Not once in the last six years has any one member of the team been less than happy and helpful. Now -THAT- is exceptional. Way to go ... and thank you, there really are people out there who appreciate it!
All I can say is thank you, Kent Brown Toyota!
I had a fantastic experience and would definitely shop here again. I found the exact car I wanted.
This was the most hassle free car buying experience I have ever had. I will definitely be coming back for my next car purchase.