This privacy statement discloses the privacy practices for the Kent Brown Toyota ("kentbrown.com") web sites, including www.kentbrown.com , www.kbtoyota.com , www.kbautomall.com (The "web sites").

Normal web site usage:
You can visit the web sites to read product, company, and other information, or use our online tools (New Model Configuration, Payment Calculator, ect.) without telling us who you are and without revealing any personal information.

The only information kentbrown.com collects and stores during normal web site usage is the name of your Internet Service Provider ("ISP"), the web site that referred you to us, the pages you request and the date and time of those requests. We use this information to generate statistics and measure site activity to improve the usefulness of our web sites.

During normal web site usage kentbrown.com does not store or collect personally identifiable information such as name, mailing address, e-mail address, phone number or social security number.

Collection of personally identifiable information:
There are instances where the web sites request personally identifiable information to provide the web site visitor a service or correspondence (Vehicle Quote, Service Appointment, Parts Order, etc.). This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by kentbrown.com and is used to fulfill your request.

If you tell us that the information should not be used as a basis for further contact, we will respect your request.

Kentbrown.com is the sole owner of the information collected on our web sites. We do not sell, share or rent this information to others in ways different from what is disclosed in this statement. We may release information when such release is reasonably necessary to comply with the law.

Framed Sites:
Kentbrown.com does not control and has no liability in respect to content which is incorporated from a framed site (a web site operated by another entity whose material is presented in a browser window frame alongside material from our web sites). The operator of such site may, subject to other terms and conditions, impose the use of such content. The kentbrown.com privacy policy does not apply to information that may be collected by such third party sites.

Cookies:
A cookie is a piece of data stored on your hard drive that identifies you as a unique user. Some of our business partners use cookies on our web sites, and we have no access to or control over these cookies. You do not have to accept cookies to use our web sites.

Links:
Our web sites may contain links to other sites. Please be aware that kentbrown.com is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave any of our web sites, and to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our web sites.

Security:
We take seriously the protection of your personally identifiable information. We have security in place to protect your information as it exists, both on-line and off-line. Access to all of our user's personally identifiable information is restricted in our offices. Only employees who need the information to perform a specific job (for example: Finance manager, Sales manager, Service manager, Parts manager or an affiliate manager) are granted access to personally identifiable information.

Notification of Changes:
We reserve the right to change our Privacy Policy. Any revised Privacy Policy will be posted here at least 10 days prior to it's effective date.

Kent Brown Dealerships will use reasonable efforts to comply with this privacy statement and will take prompt corrective action when it learns of any failure to comply with its privacy statement.

Because of the complex and constantly changing nature of our technology and business, Kent Brown Dealerships does not guarantee error-free performance under this privacy statement.

Kent Brown Dealerships shall not be liable for any incidental, consequential or punitive damages relating to this privacy statement.

If you have any questions regarding this privacy policy, you should contact:

Jim Kellogg Service & Parts Director Kent Brown Toyota 951 County Route 64 Elmira, NY 14903 jkellogg@kbtoyota.com phone: 607-796-9600 fax: 607-796-9297

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